EGS Remote Access Assistance

 
 
 

Please note that every second Sunday of each month is reserved for maintenance and upgrades between 12:01am and 6:00am EST.

If you are having issues logging into this system please read the Remote Access FAQs prior to contacting the EGS Help Desk at (800) 709-8665 or (215) 441-2200.

Login Requirements

  1. You MUST have an approved Operating System (Only supported, updated and patched versions).
    1. You must have recent patches and service packs. Visit http://update.microsoft.com.
    2. For some client programs, other operating systems that may be supported are: Linux (various versions and flavors but not all), Mac (up to and including Snow Leopard), and some mobile platforms.
  2. You MUST have a valid Anti-Virus package installed and updated.
  3. You MUST have a personal firewall installed and updated.
  4. You MUST utilize the latest version of a browser (Internet Explorer, Firefox or Safari are supported).
  5. Certain client programs, functions and features may require additional OS and workstation controls.
  6. ONLY EGS-owned equipment (such as a desktop or laptop) will be permitted Network Connect access.

 

 

Speak to a Representative


    (800) 252-3996

  Contact Form

    info@egscorp.com