APAC Customer Services, Inc. and NCO Financial Systems, Inc. are now known in the market as Expert Global Solutions, and will continue to deliver exceptional customer experience through best in class outsourced solutions for customer and financial care.
Expert Global Solutions, Inc. is the holding company for various direct and indirect subsidiaries (EGS), including EGS Financial Care, Inc., formerly known as NCO Financial Systems, Inc. (EGS FC), and EGS Customer Care, Inc., formerly known as APAC Customer Services, Inc. (EGS CC). EGS FC, a licensed debt collector, is EGS’ principal provider of EGS’ financial care services. EGS CC is EGS’ principal provider of EGS’ customer care services, and does not provide debt collection or other financial care services. EGS FC, EGS CC and certain other EGS companies operate under the brand, Expert Global Solutions, but all of these companies remain separate legal entities. Nothing in this website shall be construed to imply otherwise. In the event of any confusion or conflict between language or definitions in this paragraph and on this website, the language and definitions in this paragraph shall control.